Contact us

We are committed to answering questions and addressing comments in a timely fashion.

Please note, dispatch times are currently extended due to unprecedented demand. Our Customer Care team are doing the best they can to assist you - We ask that you please wait at least 10 days after you've received your dispatch notification before you enquire about your order. Thank you for your patience.

Example: +6421345678
Example: BNSOLACNZ00000001


Also check out our Frequently Asked Questions (FAQs) - you may be able to get the answers to your questions right away.

Our online support is available between 9am-5pm Monday to Friday and 11am-4pm Saturdays (excluding public holidays). If you are enquiring outside of these hours please use the contact form above. Also check out our Frequently Asked Questions (FAQs).